​Your privacy is very important to us. We therefore treat your data with the utmost care. Below we inform you about the information we may collect from you and how it is used. By using our website, you agree to the procedures described in this policy.

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1. Who are we?

Els Delacourt Art Studio, located at Racingstraat 37, 9160 Lokeren, Belgium, is responsible for the processing of personal data as shown in this privacy policy.

 

Contact details:

www.elsdelacourt.com

elsdelacourt@gmail.com

 

2. What data do we collect?

When you visit our website or place an order, we may collect the following data:

Name

Address

Email address

Telephone number (optional)

Payment details (via external payment provider)

IP address (for statistics/security)

 

3. Why do we collect this data?

We use your data for the following purposes:

Processing and delivering orders

Communication (for example about your order)

Legal obligations (such as accounting)

Improvement of our website and services (anonymous)

 

4. Sharing data

We only share your data with third parties if this is necessary for the execution of our agreement with you or to comply with a legal obligation. Think of:

• Payment providers

• Courier services

• Boekhoudsoftware

 

5. Retention period

We do not store your data for longer than necessary for the purpose for which it was collected, unless we are legally obliged to store it for a longer period (for example invoices: 7 years).

 

6. Cookies

Our website uses functional and analytical cookies. These ensure a properly functioning site and anonymous statistics. You can manage cookies via your browser settings.

 

7. Your rights

You have the right to:

Access to your personal data

Correction of incorrect data

Deletion of your data (except if we are legally required to store it)

Restriction or objection to processing

Data portability

You can send a request to elsdelacourt@gmail.com. We will respond within 30 days.

 

8. Security

We take appropriate technical and organizational measures to protect your data against loss or unauthorized access.

 

9. Complaints

Do you have a complaint about our processing of personal data? Please contact us.